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Case Study: Performance Management in Healthcare

Baltimore, Maryland based Total Compensation Services (TCS) has engaged Cerulean for the design, maintenance and enhancement of its award-winning PACE™ product, since 2001.

   
The PACE™ (Performance Appraisal and Competency Evaluation) system was first developed in 1997 and is now the standard for all employee evaluation software. The implementation of PACE™ was recognized as a Best Practice by the Joint Commission. PACE™ provides you with organization and job specific performance standards and organizes them by performance categories. It also provides for a concurrent but separate evaluation of competencies (knowledge, skills and abilities), consistent with Joint Commission guidelines.
PACE™ was specifically designed for the healthcare industry and its regulatory environment. The software guides healthcare managers through an intuitive and thorough review process. The software content is developed for you by professionals with experience in writing healthcare job descriptions and performance standards. They also use an extensive database of thousands of healthcare job descriptions that has been developed for and is being used by other clients.

The PACE™ products are the property of TCS, and our role is that of providing technology consulting and development service.

   
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PACET was featured as a best practice in JCAHO's Assessing Hospital Staff Competence PACET also received an ASHHRA Best Practice Award

PACE™ was featured as a best practice in JCAHO's "Assessing Hospital Staff Competence" PACE™ also received an ASHHRA Best Practice Award