Cerulean - Methodology - Quality & Customer Satisfaction

"Our entire experience with Cerulean has been wonderful. Never have we been so privileged to work with such an outstanding group. If you are in the US and concerned about offshore programming, stop now. These guys are the BEST. Definitely our only programming source for the future."

Kathy Lee, MD, Virtual Title Technologies, California

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Quality & Customer Satisfaction
Cerulean's high quality, standards-compliant development process results in happy customers.
Cerulean follows a rigorous, standards-based development process methodology that has been certified as ISO9001: 2000 compliant by PJR, Inc. The ultimate outcome of following a high-quality process is increased customer satisfaction. Cerulean has a formal methodology to evaluate Customer Satisfaction and incorporate the feedback into the organization business process. Customers rate us on a scale of 5 (1=worst, 5=best) on six different business parameters at the end of every project that they contract with us. Overall project ratings are arrived at from individual ratings. We also derive overall Customer Satisfaction Ratings on a rolling six-month basis and on a lifetime basis.
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Quality & Customer Satisfaction

Cerulean's high quality, standards-compliant development process results in happy customers.